Landlord Support

JMA Landlord Support encompasses many different aspects to managing a portfolio of rental properties. Our award winning platform, RentCloud Online Property Management, is the center piece of JMA Landlord Support. It is the platform that ties the pieces together – in other words, it is the centerpiece of the puzzle that we call property management.

The RentCloud Online Property Management platform includes:

  • Rental Advertising
  • Automated Rent Payment Processing (EFT, Credit Card, or Check Processing)
  • Tenant Screening & Background Checks
  • Management of Real Estate Documents
  • Dashboard View of Rental Property Portfolio
  • Leading Edge Property Management Website designed to accommodate the small rental portfolio owner, or customizable to accommodate larger property management firms. Modeled after the Website, every new RentCloud Property Management customer receives their own domain-specific Website (e.g., or subdomain within the Website (e.g. with a 1 year subscription on any plan.
    • The RentCloud Online Property Management was designed to be the most user-friendly property management platform on the market. Most of our landlords are fully functional at using the software within a few hours. As an added bonus, JMA has created online video tutorials for those of us who like to “follow along” before getting into the driver’s seat. You can sit back and watch our guided video tutorials (remember to turn up your speakers!) to witness the RentCloud Property Management platform in action. You’ll be amazed at how easy it is to use – even for the novice computer user. Rest assured that if you live in the Erie, PA or Columbus, OH region – one of our fully-trained RentCloud associates will personally walk you through the process of setting everything up. A little hand-holding at the beginning is nothing to be ashamed of! We are happy to help you and will continue to offer support via email and phone long after you’ve become a customer with us.

      Every RentCloud Property Management customer receives a lifetime of free advertising on You provide us with the pictures of your home, videos for the virtual tours, description, availability, rent price, and location – we do the rest. Your rental properties (no limit on the number you want advertised) are available on the Website within 3 business days. All updates are handled by the JMA staff while you are a paying customer of the RentCloud Property Management platform. If you decide to cancel your subscription to RentCloud, you will still receive your free lifetime advertising spot on our SEO Website, but any modifications that require staff intervention are $15.00 per modification to each rental property advertised.

      Note: Our standard pricing model reflects the “Do it Yourself” option to the RentCloud Property Management platform. If you are a landlord or property management firm that would rather offload every aspect of managing your portfolio of rentals, please call us today at (866) 593-8822. Our customized solution offerings are available to everyone after an initial phone consultation to understand your needs at a more detailed level. A JMA associate can design a custom solution with pricing that is specific to your needs.

Landlord Support